Privacy Policy

This policy explains what personal data Rank Surge collects, why we collect it, how it’s used, and your choices.

Controller: Rank Surge Contact: support@ranksurge.co.uk Last updated:

1) What we collect

Depending on how you use the site, we may collect:

  • Waitlist details: your email address when you join the waitlist.
  • Analytics data: information about how the site is used via Google Analytics 4 (GA4).
  • Technical data: server logs (which may include IP address, user agent, timestamps) for security and troubleshooting.

2) Why we collect it

  • To notify you about Rank Surge launch updates and (optionally) private beta invitations.
  • To measure website performance and improve content and user experience.
  • To prevent abuse and maintain the security of the website.

3) Cookies and analytics

We use Google Analytics 4 to understand how our site is used. Analytics may use cookies or similar technologies. Where required, we request your consent before storing analytics cookies on your device.

You can change your cookie preference at any time using the “Cookie settings” link in the footer.

4) Legal bases (UK GDPR)

We rely on the following legal bases where applicable:

  • Consent: for analytics cookies (where required) and for sending waitlist updates.
  • Legitimate interests: to operate, secure, and improve our website.
  • Contract: if you later become a customer and we need to deliver the service.

5) How we use waitlist emails

If you join the waitlist, we store your email address so we can contact you about Rank Surge availability and related updates. You can request removal at any time by emailing support@ranksurge.co.uk.

6) Sharing your data

We do not sell your personal data.

We may share data with service providers that help us run the website (e.g., hosting, analytics) and with authorities if required by law.

7) Data retention

  • Waitlist emails: kept until you request deletion or until the waitlist is no longer needed.
  • Analytics data: retained according to settings in our GA4 property.
  • Security logs: retained for a limited period for operational and security purposes.

8) Your rights

You may have rights under UK data protection law, including access, correction, deletion, objection, and portability (where applicable).

To exercise these rights, contact: support@ranksurge.co.uk.

9) Changes to this policy

We may update this policy from time to time. When we do, we’ll update the “Last updated” date above.

10) Contact

Questions about this policy? Email support@ranksurge.co.uk.